Frequently asked questions

Getting started

Is KILO free?

Yes. Without paying anything you can log your workouts, keep your full history, track personal records, and use the app offline. You also get iCloud Sync, 3 templates, 10 custom exercises, 30-day and 90-day progress charts for any exercise, and a Live Activity that keeps your rest timer on the Lock Screen.

What devices does KILO support?

KILO runs on iPhone and Apple Watch. You will need iOS 26 or later on your iPhone, and watchOS 26 or later for the Apple Watch app, which comes with KILO Pro.

Some features depend on your iPhone. Live Activities show up on the Lock Screen, and in the Dynamic Island if your iPhone has one. AI workout summaries need an iPhone that supports Apple Intelligence, with Apple Intelligence switched on. Ask KILO also needs iOS 27 or later, an internet connection, and access to Apple’s Private Cloud Compute.

Do I need an account to use KILO?

No. Download KILO and you can start logging straight away, with no sign-up, and iCloud Sync works without an account too. The only reason to create one is KILO Sync, which comes with KILO Pro.

Can I use KILO without an Apple Watch?

Yes. The iPhone app is complete on its own. If you do wear one, the Apple Watch app that comes with KILO Pro lets you start a workout, log your sets, and follow your rest timer from your wrist, with your live heart rate on screen while you train.

How do I change between kilograms and pounds?

Open Settings in KILO and switch Unit System between Kilograms and Pounds. Everything you have already logged is converted for you, and if you switch back your original numbers return exactly as you entered them.

Can I import data from another workout app?

Not yet. Email us and tell us which app you are moving from, because that is how we decide which imports to build first. Going the other way, KILO Pro can export your whole history as a CSV file whenever you want a copy of your data.

KILO Pro

What does KILO Pro include?

KILO Pro gives you the Apple Watch app, unlimited templates and custom exercises, and the long view of your training: progress over six months, a year or all time, muscle group breakdowns, strength goals, and heart-rate timelines for any workout that recorded heart rate, such as one tracked with your Apple Watch.

It also adds AI workout summaries on iPhones with Apple Intelligence, rest timer alarms, workout controls from the Lock Screen and Dynamic Island, KILO Sync across your devices, and CSV export of your history.

On supported iPhones running iOS 27 or later, Pro includes Ask KILO for training questions and new template drafts you review before saving. Ask KILO uses Apple’s Private Cloud Compute and is subject to Apple’s usage limits.

How much does KILO Pro cost?

KILO Pro is £3.99 a month, or £29.99 for a year, which works out about 37% cheaper than paying monthly. The yearly plan starts with a free week, so you can try everything before you pay anything. You can subscribe from anywhere you come across a Pro feature in the app.

How do I manage or cancel KILO Pro?

Your subscription is held by Apple rather than by us. Open Apple’s subscription settings, choose KILO, and you can move between monthly and yearly or cancel from there. If you cancel, Pro stays on until the end of the period you have already paid for.

Features and sync

How does sync work?

There are two ways to sync, and you choose one in Settings. iCloud Sync is free and keeps a private copy of your training in your own iCloud account, rather than on KILO’s servers. KILO Sync comes with KILO Pro and keeps your devices in step through your KILO account. Only one can be switched on at a time.

How are Insights generated?

KILO looks at how you have trained an exercise before, how long you usually leave between sessions, and the experience level you picked, then offers suggestions for where to take it next. It works this out on your iPhone, and nothing about your training is sent anywhere to do it. If you would rather not see them, you can turn Insights off in Settings.

How do AI workout summaries work?

When you finish training, KILO can write you a couple of sentences on how it went, using only what is already in your workout summary: your sets, how long you trained, the volume you moved, the muscles you worked, your notes, and any personal records. Apple Intelligence writes it on your iPhone; generating this recap does not send your workout to the cloud.

You will need KILO Pro and an iPhone with Apple Intelligence switched on. If it is unavailable, KILO tells you why and the rest of your summary carries on as normal.

The separate Ask KILO assistant uses Apple’s Private Cloud Compute for conversations on iOS 27.

What can I do with Ask KILO?

Open Ask KILO from the sparkle button on Home to ask about your training, compare recorded sessions, explore exercise alternatives, or draft new workout templates. Personal answers use relevant records and notes from your completed or active workouts, with sources you can inspect.

You can ask for a routine across several days. Each day becomes a separate template draft that you review and save individually. Reps and weights use Last time unless you ask for specific targets. Ask KILO does not change your existing workouts or templates.

Ask KILO needs KILO Pro and iOS 27 or later. It uses Apple’s Private Cloud Compute for answers; the short AI workout recaps remain a separate, on-device feature.

Why is Ask KILO unavailable or at its usage limit?

Ask KILO needs a supported iPhone running iOS 27 or later, Apple Intelligence switched on, an internet connection, and available Private Cloud Compute access. It tells you when these requirements are not met or Apple’s service is temporarily unavailable. It does not switch to an on-device model.

Apple sets daily per-user usage limits for its cloud models. KILO Pro does not provide unlimited requests or bypass those limits. Ask KILO shows reset information and options for more access when Apple makes them available. Your saved chats remain available to read and delete.

What data does Ask KILO use?

Before your first message is sent, KILO asks you to agree to cloud processing. Your message, relevant context from that chat, and selected workout records and notes are sent to Apple’s Private Cloud Compute to answer you. KILO’s servers do not process these requests, and account credentials and recorded heart-rate samples, averages, peaks, and timelines are not included. Your own messages and notes may still contain health information you have written.

You can withdraw this agreement in Ask KILO’s Privacy & Data controls to stop further requests. You can still read or delete saved chats. Read the Ask KILO privacy policy for details.

Does KILO read from Apple Health?

Only if you let it. With your permission, KILO reads your heart rate from your Apple Watch while a workout is running, and saves each finished session to Apple Health so it sits alongside the rest of your activity. You can check what you have shared, or take the permission away again, at any time in Apple Health or Settings.

Data and support

Where are Ask KILO chats saved, and how do I delete them?

Chats are saved separately on your iPhone in protected local storage, excluded from device backups, iCloud Sync, and KILO Sync. A new chat does not use the messages from your other chats. Saved chats include replies, template drafts, and the source excerpts used for answers. Those excerpts stay with the chat even if the original workout is later changed or deleted.

Delete an individual chat from Chats, or delete all chats in Privacy & Data. Reset All Data also clears local chats and their source excerpts. Signing out of KILO or deleting your KILO account leaves local chats on your iPhone, so use the chat controls if you want to remove them.

A template you have already reviewed and saved belongs to your template library. Deleting its chat does not delete that saved template.

How do I delete my account or data?

To clear your workouts, open Settings in KILO and tap Reset All Data. That wipes everything on your iPhone, along with whatever your sync is holding, whether that is iCloud Sync or KILO Sync. Deleting the app does the same for anything that only ever lived on your iPhone.

If you have a KILO account, choosing Delete Account in your account settings permanently deletes it, along with everything stored in KILO Sync. Workouts saved on your iPhone stay where they are, and KILO Pro keeps billing until you cancel it in Apple’s subscription settings. The Privacy Policy covers exactly what we delete.

I found a bug or have a feature request.

Email KILO Support and tell us what went wrong, what you were doing just before it happened, and which iPhone and iOS version you are on. A screenshot always helps. Feature requests are just as welcome — plenty of what is in KILO today started as one.

Still need help?

Tell us what went wrong and what you were doing just before it happened, along with which iPhone and iOS version you are on. Screenshots always help, and feature requests are welcome.

support@kiloapp.uk